Skills & Competencies for Service Contract Administration Manager

Service Contract Administration Manager job profile

JOB SUMMARY for Service Contract Administration Manager

Manages all aspects of the company's service contract functions.

JOB RESPONSIBILITIES for Service Contract Administration Manager

Prepares proposals, negotiates contracts and ensures that the company fulfills all obligations and conditions of contracts sold.

Service Contract Administration Manager SALARY RANGE

BASE 50%
$109,828
TOTAL 50%
$115,960
Job Level
M02
Job Code
SM15000226
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Service Contract Administration Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Service Contract Administration Manager skill and competencie below to view definitions.

9 general skills or competencies (Job family competencies) for Service Contract Administration Manager

1 Job Family Competencies – Contract Compliance
Proficiency Level -3
Skill definition-Ability to comply with regulations and performance of obligations within the agreement.
Level 1 Behaviors
(General Familiarity)
Documents the contract terms and conditions required for proper compliance.
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Level 2 Behaviors
(Light Experience)
Conducts contract audits to aid the management in determining the source of non-compliance issues.
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Level 3 Behaviors
(Moderate Experience)
Coordinates contract and subcontract requirements with all departments to ensure compliance.
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Level 4 Behaviors
(Extensive Experience)
Manages contractual obligations to ensure compliance with agreed terms and conditions.
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Level 5 Behaviors
(Mastery)
Designs and develops various compliance contracts throughout your organization.
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2 Job Family Competencies – Contract Management
Proficiency Level -4
Skill definition-Managing agreements, from their creation to execution by the chosen party and the eventual termination of the contract.
Level 1 Behaviors
(General Familiarity)
Explains the importance of legal and financial implications in contract management.
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Level 2 Behaviors
(Light Experience)
Prepares all the necessary documentation for contract negotiations.
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Level 3 Behaviors
(Moderate Experience)
Participates in contract reviews to achieve corporate risk management objectives.
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Level 4 Behaviors
(Extensive Experience)
Monitors legal and regulatory requirements for the performance of contract management.
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Level 5 Behaviors
(Mastery)
Develops overall solutions to address strategic contract issues.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

9 soft skills or competencies (core competencies) for Service Contract Administration Manager

1 Core Competencies – Planning and Organizing
Proficiency Level -4
Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Documents best practices in planning and organizing work to address important tasks.
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Level 2 Behaviors
(Light Experience)
Discusses the positive and negative outcomes of planning and organization in the workplace.
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Level 3 Behaviors
(Moderate Experience)
Helps set up new practices to anticipate and address the needs of planning and organization initiatives.
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Level 4 Behaviors
(Extensive Experience)
Facilitates the adoption of advanced tools to streamline the process of planning and organization.
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Level 5 Behaviors
(Mastery)
Develops best practices in planning and organizing activities to improve organizational efficiency.
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2 Core Competencies – Coordination
Proficiency Level -3
Skill definition-Ability to plan, execute, and adjust job duties to achieve business goals.
Level 1 Behaviors
(General Familiarity)
Illustrates the abilities and competencies necessary for coordination.
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Level 2 Behaviors
(Light Experience)
Plans work schedules for a simple project.
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Level 3 Behaviors
(Moderate Experience)
Creates contingency plans to mitigate emergencies and prepare for most circumstances.
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Level 4 Behaviors
(Extensive Experience)
Develops working processes and detailed planning for a brand new project.
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Level 5 Behaviors
(Mastery)
Establishes measures to assess progress against the plan.
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3 Service Contract Administration Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Service Contract Administration Manager
Proficiency Level - 4
5 Competency for - Service Contract Administration Manager
Proficiency Level - 5

Summary of Service Contract Administration Manager skills and competencies

There are 0 hard skills for Service Contract Administration Manager.
9 general skills for Service Contract Administration Manager, Contract Compliance, Contract Management, Contract Review, etc.
9 soft skills for Service Contract Administration Manager, Planning and Organizing, Coordination, Project Management, etc.
While the list totals 18 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Service Contract Administration Manager, he or she needs to be skilled in Planning and Organizing, be skilled in Coordination, and be skilled in Project Management.

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